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Product Range (Features & Benefits)
Disciplinary Enquiries:
Prevent costly labour disputes by recording all consultations, reprimands, and labour procedures within your organisation.
Ease of use to instantly access previous recordings.
Can also be used on a notebook computer for reference and playback later in disputes at CCMA, Labour Court etc.
Ease of use to transfer recorded files from one computer to another.
Benefits:
- Disciplinary records at your fingertips at the touch of a button.
- Very efficient way of disciplining staff & recording unacceptable behavior & performance.
- Reduce risk of losing labour disputes due to inadequate records or proof of procedural fairness.
Board meetings:
Record all meetings directly onto computer hard drive
Benefits:
- No need for tapes and the mix up of tapes when retrieving information.
- Exact information of recording date and time.
- Easy to store and retrieve information. Information on Hard Drive of PC undisturbed.
- Each meeting saved to separate file with easy feature to enhance certain parts of the recording.
- Easy to transcribe if required.
- Recording can be sent to any relevant party by e-mail (or put on disk)
- Very powerful recording mechanism. Sound absolutely clear.
- Fully adjustable for acoustics of the room where recording takes place.
- Powerful tool in all labour negotiations.
- Records large boardrooms with ease directly onto computer (Computer can be located in another office)
- Provides exact record of minutes (No information getting lost)
- Recordings can be password protected.
Debtor's function:
Record all telephonic conversations with troublesome debtors and use as a tool to reduce bad debts by as much as 70%
Benefits:
- Record all telephonic conversations with bad debtors.
- Record all promises of payment to be used later as and when required.
- Playback function is an excellent tool for use against bad debtors making empty promises.
- Recordings serve as proof in possible legal proceedings
Confirmation of Orders:
Benefits:
- Record all telephonic conversations in the order department, thus confirmation of orders are very easy.
- Eliminate costly incorrect orders sent to clients.
- Resolve disputes on order and delivery times.
Training of staff:
Benefits:
- Very strong tool to train staff in sales techniques, telecommunications skills, customer service and follow ups.
- Record actual calls to your client for training and record purposes.
Protect your business:
Benefits:
- Record transactions and conversations, thus eliminating false claims against your business.
- Prevent loss to your company by knowing what staff are about to get up to.
- Know what happens in your business when you are not around.
- Know what information is leaked to your competitors.
- Prevent your staff being corrupt and / or having corrupt offerings made to them.
- Avoid the "inside jobs" by getting to know about them as they are communicated to the "outside".
- Protect your business vehicles from abuse by recording the communication inside the vehicle.
Comply with Legislation:
Benefits:
- More and more companies are required to keep records of the conversations or offerings to their client.
- Without it you may be vulnerable to unsubstantiated claims or penalties for non-compliance of Legislative requirements.
Dispute Solving:
Benefits:
- In any dispute, only a recording of the communication will prevail as uncontested evidence.
- Don't be caught without it.
Cost Saving:
Benefits:
- Eliminate personal usage of your company telephones by recording all telephonic conversations.
- Typically cut telephone cost by more than 30%
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